Shipping policy

Shipping Policy

All orders are shipped via UPS ground service. We do offer UPS Next Day, 2nd Day, and 3rd Day deliveries.  Next day shipments are delivered the following business day after the order is shipped (if ships on Monday, it will delivery Tuesday).  The first day of 2nd and 3rd Day shipments starts the following business day after the order is shipped (if ships on Monday, 2-day will deliver Wednesday, 3-day will delivery Thursday).

Purchase orders received by 12 noon (Pacific Standard Time) will be shipped within 1-2 business days for in-stock items.  Customized items may take an additional 1-2 days. Special orders which require a custom die for a debossed logo can take up to an additional 5-7 business days Contact our office for further details.

If you require an order by a specific date, please be sure to contact our office.  Expedited shipments are not guaranteed to ship the same day.

Backorders will be shipped as soon as the item(s) are available, unless otherwise notified.

 

Carrier Transit Times

 Please keep in mind the following transit times are provided by each Carrier and subject to change.  UPS is our preferred carrier and therefore orders received by 12 noon PST can expect to ship within 1-2 days (for in stock items).  All other carriers can have an additional 1-2 day delay due to pick-up times and processing.  

If you require an order by a specific date, please be sure to notify our  Customer Service department for prompt processing.  Piel Leather is not liable for any delays made by the Carrier.  If you have an account for a specific carrier, please provide that information upon ordering.

The following transit times are rough estimates.  Day 1 begins the following business day after an order is shipped.  Keep in mind transit times below do not include processing times of at least 1-2 days.
                 
UPS – United Parcel Service
Ground – 1-6 business days by End of Day
3-Day (orange) – 3 business days by End of Day
2-Day (blue) – 2 business days by End of Day
2-Day AM – 2 business days by 10:30am (subject to availability)
Next Day Air Saver – 1 business day by End of Day (subject to availability)
Next Day Air (red) – 1 business day by 10:30am  (subject to availability)
Next Day Air AM – 1 business day by 8:00am (subject to availability)
 
USPS – United States Postal Service
Express Mail – 1-2 days
Priority Mail – 2-3 days
First Class Mail – 2-3 days
Parcel Post – 2-8 days

International transit times vary based on Country.

 
Fed-Ex – Federal Express & FedEx Ground
Ground/Home – 1-6 business days by End of Day
Express Saver – 3 business days by End of Day (subject to availability)
2-Day – 2 business days by End of Day
2-Day AM – 2 business days by 10:30am (subject to availability)
Standard Overnight – 1 business day by 3:00pm (subject to availability)
Priority Overnight – 1 business day by 10:30am (subject to availability)
First Overnight – 1 business day by 8:00am (subject to availability) 

Please keep in mind “End of Day” can be up to 7:00pm local time.  Most deliveries may be left around the ship to location without a signature required.  If you would like to request Signature Required or Adult Signature Required, please be sure to notify the  Customer Service department upon placing an order.  Incorrect shipping address provided are subject to a fee, based on the carrier.